Terms of service

OVERVIEW
This website is operated by VapeHoiAn Global Shop (“we”, “us”, “our”). Throughout the site, the terms “we”, “us” and “our” refer to VapeHoiAn Global Shop. We provide this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”). These Terms apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of our site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.

Any new features, updates, or tools added to the store shall also be subject to these Terms. The most current version will always be available on this page. We reserve the right to update, modify, or replace any part of these Terms by posting changes to this page. It is your responsibility to check this page periodically for updates. Your continued use of or access to the website following any changes constitutes acceptance of those modifications.

Our online store is hosted on Shopify Inc., which provides us with the e-commerce platform enabling us to sell our products and services worldwide.

SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you confirm that you are at least the age of majority in your country or region, and you give us permission to allow any minor dependents to use this website under your supervision.

You may not use our products for any unlawful or unauthorized purpose. In using the Service, you must comply with all applicable laws in your jurisdiction (including intellectual property laws).
You must not transmit any malware, viruses, or destructive code.

Any breach of these Terms will result in immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time for any reason.

You understand that your content (excluding payment information) may be transferred unencrypted and may involve transmission over various networks or modifications to meet technical requirements of connecting networks or devices. Credit card details are always encrypted during transfer.

You agree not to reproduce, copy, duplicate, sell, resell, or exploit any part of the Service without our express written permission.

SECTION 3 – ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION
We are not responsible if information on this website is inaccurate, incomplete, or outdated. The material provided is for general reference only and should not be relied upon as the sole basis for decision-making.

Historical information may be included and is provided solely for reference. We may update the site at any time but are not obligated to do so. You agree that monitoring changes to the website is your responsibility.

SECTION 4 – MODIFICATIONS TO THE SERVICE & PRICES
Product prices are subject to change without notice.
We reserve the right to modify or discontinue the Service at any time.
We are not liable to you or any third party for any modification, price change, suspension, or discontinuation of the Service.

SECTION 5 – PRODUCTS & SERVICES
Some products or services may be available exclusively online and may have limited quantities. Returns or exchanges are subject to our Return Policy.

We strive to display product images and colors as accurately as possible but cannot guarantee exact accuracy on all devices.

We reserve the right to limit sales of products or Services to any person, geographic region, or jurisdiction. We may limit quantities of any product at our discretion.

All product descriptions and pricing may be changed at any time without notice. We reserve the right to discontinue any product at any time.

We do not guarantee that any product, service, or content purchased from us will meet your expectations, nor do we guarantee that errors will be corrected.

SECTION 6 – ACCURACY OF BILLING & ACCOUNT INFORMATION
We reserve the right to refuse any order. We may limit or cancel quantities purchased per person, household, or order, including orders using the same account, credit card, billing address, or shipping address.

If an order is modified or canceled, we will attempt to contact you using the information provided at checkout.

You agree to provide complete and accurate account information and to update it promptly as needed, including email, shipping address, billing details, and payment information.

SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools over which we have no control. You acknowledge that these tools are provided “as is” and without warranties of any kind.

Your use of optional tools is entirely at your own risk.

SECTION 8 – THIRD-PARTY LINKS
Certain content, products, and services may include materials from third parties.
We are not responsible for the accuracy or content of third-party websites and do not assume liability for interactions with such websites.

SECTION 9 – USER COMMENTS & SUBMISSIONS
By submitting comments, ideas, or materials to us (whether requested or unsolicited), you grant us unrestricted rights to use, edit, publish, and distribute such content.

We may remove content that we deem unlawful, offensive, defamatory, or otherwise inappropriate.

SECTION 10 – PERSONAL INFORMATION
Your submission of personal data is governed by our Privacy Policy.

SECTION 11 – ERRORS & OMISSIONS
We reserve the right to correct inaccuracies, typographical errors, or omissions, and may change or update information without prior notice—even after an order has been submitted.

SECTION 12 – PROHIBITED USES
You are prohibited from using the site for:
(a) unlawful purposes
(b) violating laws or regulations
(c) infringing intellectual property rights
(d) harassment, abuse, or discrimination
(e) submitting false information
(f) uploading harmful code
(g) collecting personal information
(h) spamming or scraping
(i) immoral purposes
(j) interfering with security features
Violating these terms may result in termination of Services.

SECTION 13 – DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY
We do not guarantee that the Service will be uninterrupted, timely, secure, or error-free.

Your use of the Service is at your sole risk. All products are provided “as is” unless otherwise stated.

In no event shall VapeHoiAn Global Shop, its directors, employees, affiliates, agents, suppliers, or partners be liable for any damages including lost profits, lost revenue, lost savings, data loss, or any indirect or consequential damages.

SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold VapeHoiAn Global Shop and its affiliates harmless from any claims arising from your breach of these Terms or violation of any laws or third-party rights.

SECTION 15 – SEVERABILITY
If any part of these Terms is deemed unlawful or unenforceable, it shall not affect the validity of remaining provisions.

SECTION 16 – TERMINATION
These Terms remain effective unless terminated by either party. You may terminate them by ceasing all use of the site.
We may terminate these Terms at any time if you fail to comply with any provision.

SECTION 17 – ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and us and supersede all prior communications or agreements.

SECTION 18 – GOVERNING LAW
These Terms shall be governed by and interpreted in accordance with the laws of the United States.

SECTION 19 – CHANGES TO TERMS
You may review the most current version of these Terms at any time. Continued use of the website after updates constitutes acceptance of changes.

SECTION 20 – CONTACT INFORMATION
Questions regarding the Terms of Service should be sent to us at: wholesale@vapehoian.com
WhatsApp: +852 4420 1752